Terms & Conditions

Welcome to thermasun.com.au. This website is owned and operated by VEGANIC SKN PTY LTD (ABN 53 142 515 437), trading as ThermaSun. By accessing and using this website, you accept and agree to be bound by the following terms and conditions. If you do not agree to these terms, please do not use this website.

Use of This Website

You may use this website for lawful purposes only. You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website. You must not use this website for any fraudulent purpose or in connection with any criminal activity.

We reserve the right to restrict access to areas of this website, or the entire website, at our discretion. Any user identification codes, passwords, or other security information are confidential and must not be shared with third parties.

Products and Pricing

All products displayed on this website are subject to availability. We reserve the right to discontinue any product at any time without notice. All prices are displayed in Australian Dollars (AUD) and are inclusive of GST unless otherwise stated.

While we make every effort to display accurate pricing, errors may occur. If we discover a pricing error for a product you have ordered, we will notify you and give you the option to confirm or cancel your order at the correct price.

Orders and Payment

When you place an order through our website, you are making an offer to purchase the products. We reserve the right to accept or decline your order for any reason, including stock availability, pricing errors, or suspected fraudulent activity.

Payment must be made at the time of purchase through one of our accepted payment methods: Shopify Payments (Visa, Mastercard, American Express), PayPal, or Afterpay. Your order will not be processed until payment is confirmed.

Shipping and Delivery

We ship within Australia using Australia Post. Shipping rates and estimated delivery times are displayed at checkout. While we make every effort to deliver within the estimated timeframes, delays may occur due to circumstances beyond our control. For full details, please refer to our Shipping & Returns page.

Returns and Refunds

We want you to be satisfied with your purchase. If you need to return a product, please refer to our Refund Policy for full details on eligibility, timeframes, and the returns process. Returns are accepted within 30 days of purchase for unopened products in original packaging.

Product Information and TGA Registration

ThermaSun sunscreen products are registered with the Australian Therapeutic Goods Administration (TGA) and carry AUST L numbers as displayed on product packaging. Product claims, SPF ratings, and active ingredient information are as registered with the TGA.

The information on this website is provided for general purposes only and does not constitute medical advice. Always read the label and follow the directions for use. If you have sensitive skin or a skin condition, we recommend performing a patch test before full application.

Intellectual Property

All content on this website — including text, images, logos, product names, graphics, and design — is the property of VEGANIC SKN PTY LTD or its licensors and is protected by Australian and international copyright and trademark laws. You may not reproduce, distribute, modify, or republish any content from this website without our prior written consent.

The ThermaSun name, logo, and brand elements are trademarks of VEGANIC SKN PTY LTD.

Limitation of Liability

To the maximum extent permitted by law, VEGANIC SKN PTY LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or the purchase of our products. Our total liability to you for any claim arising from or related to this website shall not exceed the amount paid by you for the specific product giving rise to the claim.

Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) that cannot be excluded, restricted, or modified by agreement.

Third-Party Links

This website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of third-party websites and accept no responsibility or liability for them. The inclusion of any link does not imply endorsement by ThermaSun.

Governing Law

These terms and conditions are governed by the laws of Queensland, Australia. Any disputes arising from the use of this website or the purchase of our products shall be subject to the exclusive jurisdiction of the courts of Queensland.

Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with the date of the latest revision. Your continued use of this website following any changes constitutes acceptance of the updated terms.